FAQ

Frequently Asked Questions

How long does shipping take?
Orders are typically delivered within 6–12 business days.

Do you provide tracking?
Yes. Every order includes a tracking number sent by email once your order has shipped.

Can I return my order?
Yes. We offer a 30-day money-back guarantee. Please contact us before returning any item.

How can I contact FrostFlow?
Email us anytime at support@getfrostflow.com. We usually reply within 24 business hours.

Can I cancel my order?
If your order has not yet been processed, we can cancel it. Please contact us as soon as possible.